Questions To Ask A Medicare Advantage Plan Agent

There are many agents available to seek help from when getting any of the Medicare Advantage plans for 2022. When choosing an agent, you have to be very strict with your qualifications, as what you are about to entrust them is your peace of mind, better health and secured welfare. One of the things you can do to ensure that you will never go wrong when choosing an agent is asking question. 

Unfortunately, not everyone is as confident in asking questions, they think that it is a complete disrespect to the agent, as it may seem like they are questioning their integrity. This is not the case particularly if the questions you are asking are relevant to the service they offer. Of course, you would not want to go beyond what is relevant as you might end up wasting time of not just yourself but also the agent you are speaking with. 

What Are The Relevant Questions To Ask A Healthcare Plan Agent

To help you get started, below are a few questions you can ask:

• How long is the process

There are many factors that may affect the processing of the plan application, like how long can you submit the requirements, the agent’s ability to speed up the process and so on. You are asking this question not to harass or pressure them to release your approved application fast, but to set your expectations. 

You sure would like your expectations met especially that this is about your health. Apart from the application process, you may also want to get an idea on how long claims will be processed before release. Timeline is very important to make sure that procedure, operation, etc can be done when it should be done. 

• Is there someone I can call directly for claims

Is there a direct point of contact you can call for claims or do you need to go through the customer service. You sure would not like to talk to random people as that is not the fastest way for an issue to be resolved. Having a point of contact to any of your concern, especially when getting claims is a lot better. 

• What are the payment options

Asking for the payment option is also necessary. When do you need to settle your premium, is it monthly, quarterly, yearly etc. It is best if it can be adjusted according to what you can afford. Also, you would like to know what payment options do they have. Can you do an auto credit? How about cash? The more options they offer, the more convenient it is for you. 

• Is my chosen plan available in my zip code

What are the plans available in your zip code? Do not assume that the plan your friend from the other state uses can be used on your state as well. Different zip codes have different plans so best to ask plans available in your zip code.